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Terms & Conditions:
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CREDIT CARD PAYMENT METHOD
Invictatourntravels allows a secure payment option for all
users wanting to pay through their credit cards. We accept
Master and Visa cards only. To enable you to make the payment
online, we have direct connectivity with a Secure SSL based
Payment Gateway (HDFC Payment Gateway), where you can provide
your card details on a secure SSL link and the Master/Visa
network authorizes the transaction and amount. On-line payment
by Credit Card on our site through our secured payment gateway
is 100% safe. Your credit card number is not revealed to anyone
and WILL NOT be debited until the goods are shipped to you
(i.e. Hotel rooms are confirmed, Travel Documents are dispatched,
etc.).
All credit card payments involve a certain extra charge based
on percentage of amount billed, therefore Invictatourntravels
can appropriately advise you to pay through a mix of credit
card for immediate reservation and the balance through a cheque
or demand draft. This will allow us to provide instant confirmation
of your booking request and also minimize the overheads in
credit card payments.
CANCELLATION POLICY
Cancellation policy will be in accordance with the policies
of the individual hotels and tours. To cancel, please send
a mail to info@invictatourntravels.com
quoting your booking confirmation no. / order id. Upon receipt
of this mail and verification against email address / telephonic
verification the advance will be refunded via cheque / credit
reversal after adjustment of the retention charge (if applicable)
as per hotel policy.
- In case if the booking amount was paid using credit card
an additional processing fee would be deducted.
- Rules for Package Tours are as indicated on Individual
Tours. In most cases the earnest amount deposited is non-returnable.
- Minimum charges will be deducted from advance in case
cancellations are not made in time as indicated.
- Retention Charges are equal to one night's room charge
for hotel rooms.
On timely cancellation of guaranteed bookings any advance
amount deposited with Invictatourntravels.com shall be refunded after
deduction of retention charge as per the rules applicable.
RETURN OF ADVANCE AMOUNT (IN CASE OF CANCELLATION)
In case you have already paid the advance, send us an explanatory
mail at info@invictatourntravels.com
with subject as "CANCELLATIONS" and attach the relevant
Hotel / Package Tours Reservation Request Form to your message.
In case request for cancellation is received before we ship
the goods (i.e. Hotel vouchers sent, Travel Documents dispatched,
etc), then credit card will not be debited and you will not
be billed. Cheques and DDs received by us (and if not deposited
in the bank by us) will be returned by registered mail or
courier.
In all other cases amount, as applicable, will be returned
by cheque payable to traveller and dispatched by courier to
the contact address as given in the reservation request form.
In case of foreigners who have made payment from outside
India, have been billed in dollars and their cards have been
debited, we will be informing the Payment Gateway who will
in turn get in touch with your issuing bank to reverse the
debited amount to your bill.
To speak to one of our customer relations executive regarding
your cancellation you may mail us at info@invictatourntravels.com
or speak to us either by Live Assistance or by telephone at
+91 - 11 – 25314510
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